FrontDesk AI by TOM Automation

Never Miss Another Call.

FrontDesk AI is a digital team member for your front desk. It answers the calls your team can't get to, books the appointment into your calendar, and texts the caller a confirmation — while your people stay in control of everything that matters.

Never miss another call Book appointments 24/7 Capture and qualify every lead Free up your front desk
FrontDesk AILive
Incoming call · (415) 555-0132

Thank you for calling. How may I help you today?

I'm interested in your services and would like to schedule a consultation.

I'd be happy to help. I'll ask a few quick questions and find an available time — are you free Thursday at 2:00 PM?

Yes, that works perfectly.

Consultation booked — Thursday, 2:00 PM
Added to the calendar and CRM · client texted a confirmation
Technology  ·  Optimization  ·  Momentum

The principles behind every system we build

TOM is more than a name. It's how we think about helping your business respond faster, work more efficiently, and keep moving forward.

T

Technology

Practical AI that solves a real problem — the calls your team can't get to, answered properly.

O

Optimization

Every conversation ends somewhere useful: a booking, a callback, a message your team can act on.

M

Momentum

More answered calls means more booked work — compounding week after week without extra headcount.

Works with the phone number, calendar, and CRM you already use

OpenAIElevenLabsTwilioGoHighLevelHubSpotSalesforceZapierClioLawmaticsGoogle WorkspaceMicrosoft 365CalendlyStripe
The problem

Every unanswered call is someone else's job.

Most businesses lose more work at the phone than anywhere else in the funnel — not because the leads are bad, but because nobody was free to pick up.

Nobody picks up

After hours, on a job site, or mid-appointment — the phone rings out and the caller moves on.

Voicemail doesn't convert

Most callers never leave a message. The ones who do are already calling your competitor next.

Callbacks come too late

By the time someone returns the call the next morning, the job has usually been booked elsewhere.

What FrontDesk AI does

A receptionist that is never off the clock

One system, configured to your practice: it answers, qualifies, books, confirms, and logs — and knows exactly when to hand the call to a person.

Answers every call

Picks up in under two rings — nights, weekends, holidays, and whenever your line is already busy.

Books straight into your calendar

Checks live availability, offers real open times, and writes the appointment against the right staff member.

Qualifies the caller

Captures name, number, and the reason for the call, then flags anything urgent so it surfaces first.

Texts a confirmation

The caller gets the details in writing the moment the booking lands. No-shows drop, callbacks drop.

Routes what it shouldn't handle

Emergencies go to 911, complex questions go to your team, and everything else is handled end to end.

Stays inside its lane

It never diagnoses, quotes, or advises. It books the visit and leaves the expertise to your people.

Logs the whole call

Every conversation lands as a summary with the outcome, duration, and what the caller actually wanted.

Connects to your stack

Works with the calendar, CRM, and phone number you already use — no rip-and-replace.

Sounds like your business

Greeting, tone, hours, and rules are configured to your practice, not a generic script.

Interactive demo

Place the call yourself

Pick a practice, play the caller, and watch the agent work an after-hours booking from hello to confirmed — with every tool call and payload shown as it happens.

Three practice types

Home services, dental, and law — each with its own script.

Real availability

Slots computed live from staff hours, not a canned list.

Full transcript

Watch the conversation unfold line by line.

Tool inspector

Every webhook request and response, exactly as sent.

Why FrontDesk AI

Built to win back the calls you already paid for

You spend to make the phone ring. This makes sure someone is always there when it does.

Answer 24/7

Every caller reaches a professional voice — day, night, weekend, or when the office line is tied up.

Capture more revenue

The call you miss is the job your competitor books. FrontDesk AI turns it into an appointment instead.

Take work off the desk

Routine bookings, confirmations, and message-taking stop landing on your receptionist's plate.

Keep people in control

It handles the first touch and hands off the moment judgment is needed. Your team is never replaced.

Who it's for

Tuned to the way your callers talk

The script, the questions, and the hard rules change by industry — a plumbing call and an intake call are not the same conversation.

Home Services

Plumbing, HVAC, electrical, and repair calls booked to the right technician.

Dental & Medical

Patient bookings and waitlist requests taken without touching clinical advice.

Law Firms

After-hours intake and consultation scheduling, with no legal advice given.

Real Estate

Showing requests and buyer inquiries captured the minute they come in.

Contractors

Estimate requests logged with scope and urgency before the day starts.

Professional Services

Consultations booked and qualified while your team is with clients.

How it works

From first call to live on your line

A clear, low-friction path — we design it around your calls, connect it to your tools, and keep tuning it on real conversations.

01

Discover

We look at how calls reach you today, what gets missed, and what a booked job is worth to you.

02

Design

We write the greeting, the questions, and the hard rules — the things it must never say or do.

03

Connect

We wire it to your number, calendar, and CRM, then load your staff, hours, and appointment types.

04

Launch

It goes live on overflow and after-hours first, with every call logged so you can hear exactly how it went.

05

Tune

We review real transcripts with you and sharpen the script until it handles your calls the way you would.

The opportunity

What answering every call unlocks

We're a new company built by senior operators — so rather than quote inflated totals, here's the upside a properly answered phone line typically delivers.

100%Of after-hours calls answered instead of going to voicemail
< 2 ringsTypical time to answer, day or night
30%+Of missed calls that are recoverable as booked appointments
100+Simultaneous callers handled — no hold music, no busy signal
2–4Weeks from kickoff to a live, tuned agent on your line
100%Of bookings confirmed by text the moment the call ends

Ranges reflect typical outcomes across the industries we serve — benchmarks to aim for, not historical company totals or guaranteed results.

What it sounds like in practice

The change owners notice first

Illustrative scenarios drawn from the workflows we build — the front desk stops drowning, and the calendar fills itself overnight.

We were sending eight or nine calls a night to voicemail. Now they get answered, booked, and I see the schedule filled in before I open the shop.
I—
Illustrative — Home Services
Owner · Scenario
FAQ

Questions, answered

It introduces itself as your virtual receptionist — we never pretend it's a person. In practice callers care that someone picked up, understood them, and got them booked.

It takes a complete message and hands off to your team, or transfers live if you want it to. Anything that sounds like an emergency is sent straight to 911 before anything else.

No. It covers the calls your front desk can't get to — after hours, overflow, lunch breaks — so your receptionist can focus on the people in front of them.

Most deployments are live in two to four weeks: one week to design the script and connect your systems, then a tuning period on real calls.

It connects to the calendar, CRM, and phone number you already use — including HubSpot, GoHighLevel, ServiceTitan, Jobber, and most scheduling platforms via API.

Yes. Your number stays exactly as it is. We route unanswered and after-hours calls to the agent, and you decide which calls it takes.

Encrypted in transit and at rest, with access limited to your team. We only capture what a booking needs — name, number, and the reason for the call.

Founding Partner Program

We're partnering with our first five businesses.

We're a new company building our reputation one partner at a time. Come on board as a founding partner and you'll get our best pricing, our full attention, and a direct hand in shaping the platform — in exchange for your partnership and honest feedback.

Limited to the first five businesses. Once those spots are filled, this offer closes.

  • Founder pricing locked in for as long as you stay
  • White-glove onboarding & implementation
  • Direct access to the founder
  • Priority feature requests
  • Dedicated implementation support

See FrontDesk AI in Action

Book a demo and hear exactly how your calls would be answered, qualified, and booked — after hours, at lunch, and whenever your line is already busy.